Frequently Asked Questions
Reset my password
You can reset your password from your account page at /my-account/
Resend EMT instructions
We can resend your EMT payment instructions to your email on file.
Track my order
Log in and visit /my-account/tracking/ to see your latest tracking info.
Verify my account
Upload a photo of your government ID in this chat to get verified. Unverified accounts cannot place or ship orders.
Resend order confirmation
We can resend your order confirmation email right away.
Resend tracking email
We can resend your shipping/tracking email.
Change my address
If your order hasn't shipped yet we may be able to update it. Check /my-account/edit-address/ for your saved addresses.
Help with payment
If your card was declined try a different card or browser. You can also pay by EMT.
Today's deals
Check our deals and sales page for current promotions.
New arrivals
See what just dropped on our new arrivals page.
Recommend something for sleep
We have several products that can help with sleep — edibles and tinctures tend to work best.
Recommend something for pain
We carry several options for pain relief including topicals and tinctures.
Recommend something for anxiety
Low-dose edibles and CBD-dominant products work well for anxiety.
Recommend edibles
We have a great selection of gummies and chocolates.
Recommend vapes
Check out our vape pens — available in indica and sativa and hybrid.
CBD vs THC explained
CBD is non-intoxicating and good for wellness. THC produces a high. Many products combine both.
Indica vs Sativa explained
Indica strains are relaxing. Sativa strains are energizing. Hybrids offer a mix of both.
Dosage guidance
Start low and go slow — especially with edibles. We can help find the right dose for you.
Best sellers
See what other customers love on our best sellers page.
Shipping info
Orders ship within 2-3 business days and delivery usually takes 2-7 business days. Your order must be verified before it ships.
Return policy
We accept returns on unopened items within 30 days of delivery.
Talk to a human
No problem — let me connect you with a team member who can help.
